Privacy policy

At Alerte Assistance, we are committed to protecting the privacy and security of our users. This privacy policy is intended to inform you of our practices regarding the collection, use, and sharing of the information you provide to us.

‍Collection of information
We collect information when you register on our site, and then via the form we send you by e-mail. In particular, but without limitation, we collect the name, date of birth, address, and emergency contact details of the end user of our services. We also collect any medical data you may wish to provide that could be used in an emergency.

‍Use of information
The information collected is used to:
-Provide and manage our services.
-Communicate with you about your account or services.
-Improve and personalize our offerings.

‍Sharing of information
We only share your information with:
- Third-party service providers to help us provide our services.
- Emergency partners, solely in connection with the support services we provide.

‍Data security 
We take data security seriously and use appropriate measures to protect your information from unauthorized access, disclosure, alteration or destruction.

‍Your rights
You have the right to:
- View, modify or delete your personal information.
- Refuse the processing of your data.
- Withdraw your consent at any time.

‍Changes to the privacy policy
We may change this privacy policy from time to time. We will notify you of any significant changes.

Contact us
If you have any questions about this privacy policy, please contact us at info@alerte-assistance, or by phone at 1-855-755-1066.